ANDRÉE PUTMAN

Frequently Asked questions

001

Products

002

: All our furniture and objects are designed and crafted in France, respecting traditional craftsmanship and the highest quality standards.
: Yes, all our furniture comes with a 2-year warranty against manufacturing defects. For any questions or claims, our customer service team is at your disposal.
: You can place an order directly on our website by selecting the desired products and following the checkout process, or by email.
: For any custom request:
- Contact our team using the form on the product page (“Bespoke Request”), by email, or by phone.
- Describe your needs, dimensions, materials, and desired finishes.
- We will guide you through the design process and provide a detailed quote.
- Once approved, your order will be produced according to your specifications.
: Orders can be modified or canceled within 48 hours of confirmation. After this period, fees may apply depending on the production stage.
: You will receive email notifications at each key stage of your order: confirmation, production, shipping, and delivery. For any additional questions, our customer service team is available to assist you.
: Delivery times vary depending on the collection and bespoke requests. Generally, please allow 12 to 16 weeks. Our team will provide a precise timeframe when confirming your order.
: Yes, we deliver our furniture and objects worldwide. Costs and lead times vary depending on the destination. Two delivery options are available: White Glove Delivery and Standard Delivery. Please contact us for a personalized quote.
: Yes, our showrooms are accessible by appointment only to provide a personalized experience. Please contact us via the contact form, by email, or by phone to arrange a visit.
: Yes, Andrée Putman Studio provides bespoke interior design and decoration support. Our experts can help you choose the right pieces for your space and create harmony in your volumes and materials.
: For any questions or special requests, our team is at your disposal:
• By email:
• By phone:
• Via our online contact form