FAQ — Frequently Asked Questions Andrée Putman

All our furniture and objects are designed and crafted in France, respecting traditional craftsmanship and the highest quality standards.

Yes, all our furniture comes with a 2-year warranty against manufacturing defects. For any questions or claims, our customer service team is at your disposal.

You can place an order directly on our website by selecting the desired products and following the checkout process, or by email.

For any custom request: - Contact our team using the form on the product page (“Bespoke Request”), by email, or by phone. - Describe your needs, dimensions, materials, and desired finishes. - We will guide you through the design process and provide a detailed quote. - Once approved, your order will be produced according to your specifications.

Orders can be modified or canceled within 48 hours of confirmation. After this period, fees may apply depending on the production stage.

You will receive email notifications at each key stage of your order: confirmation, production, shipping, and delivery. For any additional questions, our customer service team is available to assist you.

Delivery times vary depending on the collection and bespoke requests. Generally, please allow 12 to 16 weeks. Our team will provide a precise timeframe when confirming your order.

Yes, we deliver our furniture and objects worldwide. Costs and lead times vary depending on the destination. Two delivery options are available: White Glove Delivery and Standard Delivery. Please contact us for a personalized quote.

Yes, our showrooms are accessible by appointment only to provide a personalized experience. Please contact us via the contact form, by email, or by phone to arrange a visit.

Yes, Andrée Putman Studio provides bespoke interior design and decoration support. Our experts can help you choose the right pieces for your space and create harmony in your volumes and materials.

For any questions or special requests, our team is at your disposal: • By email: • By phone: • Via our online contact form